North Somerset Bird of Prey Centre
Smallway Leisure Park
Zoo License: 2021/38241
For alll bookings, enquires and injured wildlife please email firstname.lastname@example.org
Please see our 'News & Updates' section for ways to support us with our work, for latest Covid-19 and Avian Influenza restrictions and how your bookings made be effected.
Found a injured wild bird of prey?
- Gently place a blanket over the injured bird and pick it up
- Place the Bird in a well ventilated darkened cardboard box. Line with a towel or newspaper.
- Do not attempt to feed or offer water as this can be detrimental and may delay any treatment we can provide.
Email email@example.com with the following details and we will arrange a time for you to drop off the bird or if possible we will collect.
- Your contact details including name, address and telephone number.
- Birds details including where it was found, any obvious injuries and if possible a photograph to ID.
All rescue and rehabilitation work is self funded by NSBOPC, we receive no government grants or funding. If you would like to support our work please consider sending a donation or purchasing an Experience Day
Our Experiences will all be resuming from 12th April 2021. We are also available for Private Bookings including Educational Talks, Parties and Animal Assisted Therapy Sessions, from this date.
Please note all enquires and bookings must be made by emailing firstname.lastname@example.org
What safety measures are in place?
- We have several additional safety measures in place for the safety of our animals, staff and visitors. These include additional hand sanitiser, disinfecting of gloves between uses, reduced group sizes to allow better social distancing and regular staff testing. Depending on the guidelines at your time of visit, you may be asked to disinfect your footwear on arrival to reduce the risk of transmission of Avian Influenza to our feathered team.
How do I make a booking?
- Please email email@example.com to make a booking or enquiry. All bookings must be made via email so we can ensure you have all the relevant information to hand before you visit. Our team are working around the clock to reply to email enquiries as quickly as possible but we ask that you remain patient.
Can I come to your visitors centre?
We are not currently open for general admission, only our pre booked Experience Days. We hope to run our Open Days later in the year when restrictions have been eased further. Please check out our Facebook page and 'Open Days' section of our website for the latest information.
Do I need to arrive early?
- You will be asked to wait outside our gates and a member of staff will greet you at your designated start time. As per our T's & C's, we can not accomodate late arrivals on any of our Experience Days so please make sure you arrive in plenty of time. As always, a 7 day cancellation and rescheduling policy applies to all bookings.
Do I need to wear a mask?
- In line with government guidelines, masks and face coverings are not compulsory. All experiences are held outdoors, in the fresh air, and social distancing is adhered to. If you would feel happier wearing a mask then please do so. Likewise if you would prefer our staff to wear a face covering throughout your experience, please ask and they will be happy to oblige.
Can I still bring someone with me?
- Yes. Spectators are still welcome to join us on our Experience Days just as they were before. Please see the 'Visitors Information' section for more information regarding spectators.
Will there be other people in our group?
- All Experience Days are held in groups outdoors. We have reduced the group sizes to allow for better social distancing. Please contact us directly for a quote on a Private Experience Day.
Are cream teas still included?
- We are no longer able to offer cream teas on our Bird of Prey Experiences or Falconry Days as the on site Coffee Shop is a seperate business and have reduced their menu and opening hours due to the impact of Covid-19. They have also reduced their capcaity in order to comply with the hospitality industry guidelines making this no longer feasible. Where cream teas would normally be included, we have lengthened the experience and included more bird handling to compensate.
My voucher is due to expire, is it still valid?
- If you have one of our gift vouchers that expired during 2020 or is due to expire, you will have until 31st December 2021 to now use your voucher. If you have a voucher from a third party, please email us regarding an extension before your voucher is due to expire.
Can I have a refund instead?
- All bookings, experience days, outreach visits and educational sessions are non refundable as per our terms and conditions. If we are forced to close again we will be rebooking sessions free of charge.
How can we help and support your work?
- It's been a tough 17 months for all businesses but especially for zoos that have large overheads which can't be cut (Food, Veterinary care, Heating, Lighting, Staff cost, to name but a few). Donations of fruit and vegetables are needed regularly to help keep the animals well fed so please do feel free to bring some along with you when you visit, the animals will really appreciate it! We can also accept dog and cat food, rodent food, rabbit food, hay, nuts and ferret food. Just drop us a message if you think you may have something of use.
We have an Amazon Wish List for items we really need from food and supplements, building and maintenance equipment, to medical supplies and enrichment items for the animals. Every gift really does make a big difference! https://www.amazon.co.uk/.../29QN2H5LG.../ref=cm_wl_huc_view
You can also send a donation by PayPal to www.paypal.me/nsbopc
100% of donations go towards the care of the animals.
OUR RESCUE WORK
As a non for profit organisation we really rely on help from the kind public to help us with our rescue and rehabilitation work. Since 2015 setting up our animal hospital, we have managed to help 75 injured wild birds of prey and other neglected animals and this number is ever growing. It simply would not be possible without your help and support so thank you.
If you would like to help us help wildlife and animals in need there are many ways in which you can;
- Donations allow us to offer medical help to any wild bird of prey that needs it. It costs us, on average, £174 to treat an animal in our hospital and we receive no government funding or grants towards this https://www.paypal.me/nsbopc
- Book an Experience day to meet our birds of prey up close. Your money goes straight back into the centre to allow us to care for more sick and injured wildlife and abandoned exotic pets.
- Amazon wish list. We have compiled a list of useful items we need. Everything from medical supplies and cleaning equipment to enrichment and toys for the animals in our care. Starting from just a few pounds, everything, no matter how small, really does make a big difference https://www.amazon.co.uk/…/wishlist/29QN…/ref=cm_wl_huc_view
- Find us on social media. Simply liking and sharing our posts helps spread the word about what we do and helps us educate people on the wildlife around us. You can find us on Facebook, Instagram and Twitter!